Free Shipping on All Orders.
Shinecon G04BS Wireless Virtual Reality Headset
Shipping & Returns
Shipping & Returns
Enjoy free shipping on all orders. Every product includes a 12-month warranty, while ocdun products are covered for 24 months. Plus, take advantage of our 30-day free return policy for a smooth and worry-free shopping experience.
Enjoy free shipping on all orders. Every product includes a 12-month warranty, while ocdun products are covered for 24 months. Plus, take advantage of our 30-day free return policy for a smooth and worry-free shopping experience.
faq
How do I know if my order was placed successfully?
You will receive a confirmation email with order details.
If you don’t receive it, check your spam folder or contact us.
You can also check your order status in your account.
When will my order be shipped?
Orders are usually processed and shipped within 1-2 business days.
Pre-order items or peak seasons may take longer.
You will receive a tracking number via email once shipped.
How do I request a return or exchange?
Contact us within 7 days of receiving the item for a return or exchange.
Items must be unused, undamaged, and in original packaging.
Please check our return policy page for more details.
How can I track my order?
Once shipped, you will receive an email with a tracking number.
You can track your package on the courier’s website or our order page.
Contact us if you need further assistance.
Do your products come with a warranty?
All products come with 12 month warranty. And all ocdun products comes with 24 month warranty.
If you experience issues within the warranty period, contact us.
We will assist with repairs or replacements accordingly.